Returns & Exchanges
At PENN, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return unworn items with original tags within 30 days of delivery.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off & Refund
Drop your package at any authorized courier location; once received and inspected, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing